Senior Infrastructure Technician

Procano delivers IT services and support to hundreds of small and medium-sized enterprises across the Nordic region. Our philosophy is as simple as it is clear: We aim to make our customers' relationship with IT as smooth and secure as possible – in a safe and cost-effective manner. We believe that IT should optimize the company's time, money, and energy. It should simply work – every single day. 

We are proud to be an award-winning provider with accolades from recognized independent actors in fields such as overall security and infrastructure in Europe. Our deep expertise and close collaboration with Microsoft form the basis for our ability to deliver high-quality services to our customers. For you, this means the opportunity to work with the latest technology and the leading experts in the industry. 

Who is the Procano team? 

To create the best customer experience, we have gathered some of the sharpest IT minds in the country. Together, we are 35 employees, spread across our offices in Oslo and Porsgrunn. We are a good mix of people, ranging from experienced minds to young talents, all with their unique perspectives and ideas.  

Our Oslo office is located in Skøyen, where we have fresh and newly renovated facilities. Here we fire up Mario Kart on the big screen, organize afterworks, and enjoy delicious meals.  

In addition to being a group that enjoys having fun together, we are also very focused on learning and developing. With us, there is always an open door for questions or suggestions for improvements, and we are quick to pivot and do things differently when someone comes up with a good idea.  

What will you be working with? 

We are now looking for a senior infrastructure technician for our Oslo office. Here you will have the opportunity to work with cutting-edge technology and solve complex challenges in a dynamic and dedicated team of 5 other senior technicians. Your key responsibilities will include: 

• Development of architecture and design for cloud IT solutions 

• Responsibility for modernization projects to ensure continuous improvement 

• Support for other teams with complex issues 

• Active participation in development, focusing on integrations and automation through Azure Functions, Powershell, and RPA 

• Operation of our cloud-based operations platform with more than 5000 endpoints/servers and over 1500 network devices 

About the technology stack: 

Procano is a leader in implementing and operating advanced IT solutions, especially in: 

• Azure and Microsoft 365 

• Security solutions for endpoints, identity, infrastructure, and servers, focusing on Azure infrastructure 

• Network and security services including firewall configuration and Zero Trust/SASE in the cloud 

• Modernization and automation through tools like PowerShell, Terraform, Docker containers, Azure Functions, and Azure DevOps 

• Integration of third-party services such as Microsoft Defender, SentinelOne, Cloudflare, and many more to ensure standardization and quality 

Who are we looking for? 

We envision that you have: 

• Relevant skills and experience within the Microsoft 365 portfolio and Microsoft Azure 

• Strong knowledge in modern IT infrastructure, such as Windows and Linux servers, Cisco Meraki, container technology, and databases 

• Basic skills in coding/scripting 

• Strong ability to troubleshoot complex challenges 

• Good command of Norwegian and English, both spoken and written 

It is an advantage if you have experience with: 

• Data center infrastructure 

• Larger projects with tight deadlines  

• Building and operating a large platform 

• Certification in Azure, Microsoft 365, Cisco/Cisco Meraki/CCNA, or other relevant certifications 

We believe you are someone who sees the whole and the connections, and who can quickly understand the customer's needs. You enjoy sharing your knowledge and experience, whether it’s helping a colleague who is stuck or discussing choices and strategy with the CTO.  

What do you get with us? 

• The opportunity to work with a broad and modern technology portfolio and collaborate with some of the most skilled professionals in the industry  

• A pleasant work environment that values social interaction 

• Training, certifications, and a clear career plan for your further development. There will also be room to dive deeper and take on more responsibility in an area or product that you find exciting. 

• Newly renovated premises in Skøyen with parking options and a good cafeteria arrangement  

• Employee benefits that include good insurance and pension schemes, and membership in SATS.