This is how Procano takes full or shared responsibility as your IT department

There is a large number of IT providers in Norway, and it can often be difficult to find a supplier that fits into the company's existing structure and needs. This is one of the reasons why you can choose between full and shared responsibility with Procano as your IT provider. The goal is for you to receive a flexible solution tailored to your needs, while ensuring that IT security is maintained at all times.

Don't have your own IT department? Let us take full responsibility.

Finding specialists who can solve parts of the IT situation is often easier than finding those who can handle the entire need.

With full responsibility, Procano operates as your company's complete IT department. You will receive a dedicated customer team that engages with the business as a whole. In addition to emphasizing personal relationships and good collaboration in the workplace, you can rest assured that everything within IT is managed. This means you can relax and be confident that your company's IT environment is in safe hands.

With Procano as your new IT department with full responsibility, you gain access to dedicated employees who are specialists in:

• Answering phone calls 24 hours a day, preferably within 10 seconds

• Focusing on the user with an emphasis on automated and integrated services, without compromising on security and compliance

• Personal service, care, and collaboration

• Training in both security and productivity

• Integrating into your company as your new employees, so you get the feeling of having your own IT department rather than an external contributor

Your new IT department also has niche expertise and broad experience in:

• IT security, so your company is always protected at all levels

• Cloud services in private and public clouds

• Microsoft 365

• Networks

• Infrastructure

• Automation and integration

• Data centers

• Software and license selection

• Online store

And much more...

In summary, this means you can leave the entire operation to us, so you can focus on what is important for core business and value creation.

With an IT department at Procano, you will receive customized solutions tailored to your needs, 

and no, you do not need to invest in a lot of expensive equipment for someone else to take full responsibility for your IT environment. If new equipment is necessary, we offer sales and rental of all IT equipment (including software).

Shared responsibility – for those who already have an IT department but need assistance from an external IT provider

It is not always possible to cover all expertise in an in-house IT department, and sometimes time pressure can become an issue. Regardless of the situation, you can utilize shared responsibility with Procano.

With shared responsibility, you have access to the same specialists as with full responsibility, and you are guaranteed to be in safe hands. The main difference between full and shared responsibility is that Procano with shared responsibility functions as an extended part of your existing IT department. 

As a partner and IT provider, we know that the speed of development of new services and security threats is challenging for an IT department to keep track of. Therefore, we want to take shared responsibility for standardized tasks while assisting with joint development to take your company's digitalization to a new level.

In other words; we tailor the shared responsibility to your needs and assist your IT department with time-consuming tasks, skill enhancement, and digitalization so that you can keep up the pace and continue to grow.