June 10, 2022 Procano Expected reading time: approx. 3min

There are a large number of IT providers in Norway, and it can often be difficult to find a provider that fits into the company's existing structure and needs. This is one of the reasons why you can choose between full and shared responsibility with Procano as your IT provider. The goal is for you to get a flexible solution tailored to your needs, while ensuring that IT security is maintained at all times.

Don't have your own IT department? Let us take full responsibility.

Finding specialists who can solve parts of the IT situation is often easier than finding those who can handle the entire need.

With full responsibility, Procano acts as your company's complete IT department. You will receive a dedicated customer team that engages with the company as a whole. In addition to emphasizing personal relationships and good collaboration in daily work, you can be assured that everything within IT is taken care of. This means you can relax and be confident that your company's IT environment is in safe hands.

With Procano as your new IT department with full responsibility, you will have access to dedicated employees who are specialists in:

• Answering the phone 24 hours a day, preferably within 10 seconds

• Putting the user in focus with an emphasis on automated and integrated services, without compromising on security and compliance

• Personal service, care, and collaboration

• Training in both security and productivity

• Integrating into your company as your new employees, so you get the feeling of having your own IT department rather than an external contributor

Your new IT department also has expertise and broad experience in:

• IT security, ensuring that your company is always protected at all levels

• Cloud services in both private and public cloud

• Microsoft 365

• Networks

• Infrastructure

• Automation and integration

• Data centers

• Choosing software and licenses

• Online shop

And much more...

In short, this means that you can leave the entire operation to us, so that you can focus on what is important for core business and value creation.

With an IT department at Procano, you will receive tailored solutions that are adapted to your needs, 

and no, you do not need to invest in a lot of expensive equipment for someone else to take full responsibility for your IT environment. If new equipment is necessary, we offer sales and rental of all IT equipment (including software).

Shared responsibility – for those who already have an IT department but need assistance from an external IT provider

It is not always possible to cover all expertise in an in-house IT department, and sometimes time constraints can become a problem. Regardless of the issue, you can take advantage of shared responsibility with Procano.

With shared responsibility, you gain access to the same specialists as with full responsibility, and you are guaranteed to be in safe hands. The difference between full and shared responsibility is mainly that Procano with shared responsibility functions as an extended part of your existing IT department. 

As a partner and IT provider, we know that the pace of development of new services and security threats is challenging for an IT department to control. That is why we want to take shared responsibility for standardized tasks, while also assisting with joint development to take the digitalization of your company to a new level.

In other words; we tailor the shared responsibility according to your needs and assist your IT department with time-consuming tasks, skills enhancement, and digitalization so that you can keep up the pace and continue to grow.